1Introduction
Welcome to FREEBID.IN (“FREEBID”, “we”, “our”, or “us”).
FREEBID operates an online vehicle marketplace that enables users to explore vehicle listings, connect with buyers and sellers, participate in vehicle auctions, and discover rental opportunities.
This Privacy Policy explains how personal information is collected, used, disclosed, stored, and protected when you access our website, create an account, publish a listing, communicate with other users, or use our services.
By using FREEBID, you acknowledge that your personal information will be handled as described in this policy, subject to applicable law. Where consent is required, we will request it separately through appropriate notices or controls.
Website: https://www.freebid.in
Privacy Contact: support@freebid.com
2Information We Collect
Depending on how you use FREEBID, we may collect the following categories of information.
2.1 Account and Contact Information
- Name and account display name
- Email address
- Mobile number
- Account login and authentication information
- Account preferences and profile details
2.2 Vehicle Listing Information
When users create vehicle listings, we may process:
- Vehicle make, model, variant, and year
- Vehicle photographs and descriptions
- Vehicle specifications and condition details
- Registration and ownership-related information provided by users
- Asking prices, auction information, and rental terms
- Vehicle location and seller contact information
Some listing information may be visible publicly. Users should avoid publishing unnecessary personal information or sensitive documents.
2.3 Marketplace Activity
Depending on the features available, we may collect:
- Listings created, updated, or removed
- Bids and auction participation
- Enquiries and marketplace communications
- Saved listings and watchlists
- Reports, complaints, and support requests
- Account activity relevant to platform operation
2.4 Technical and Usage Information
We may collect technical information such as IP address, browser type, device characteristics, operating system, pages visited, access timestamps, and security logs. Where analytics or advertising tools are used, additional information may be collected as explained in the relevant notices.
2.5 Cookies and Similar Technologies
We may use cookies and similar technologies for authentication, essential website functionality, preferences, security, and, where implemented, analytics or advertising.
3How We Use Information
We process personal information for specified purposes, which may include:
- Creating and maintaining user accounts
- Authenticating users through supported verification methods
- Publishing and managing vehicle listings
- Supporting auctions, bids, enquiries, and rental listings
- Enabling communication between marketplace participants
- Providing customer support
- Investigating suspected fraud, misuse, or policy violations
- Maintaining website security and technical performance
- Meeting applicable legal obligations
- Improving platform functionality and user experience
- Sending service-related communications
Optional promotional communications, personalized advertising, or other consent-dependent processing will require appropriate disclosures and controls.
4Information Visible to Other Users
Certain information is intended to be shared through the marketplace, including vehicle listing descriptions, photographs, pricing, seller or business display names, and contact details made available through the platform.
When you communicate with another user, information you choose to share may be received and retained by that user.
We encourage users not to disclose unnecessary financial information, identity documents, passwords, or other sensitive details through public listings or informal communications.
5Sharing of Information
We may share personal information where necessary with:
- Other marketplace users, as required by the features you use
- Hosting, infrastructure, and technology service providers
- Authentication, messaging, and customer support providers
- Security and fraud-prevention service providers
- Analytics or advertising providers, if implemented and appropriately disclosed
- Regulators, law enforcement, or other authorities where legally required
- Professional advisers or parties involved in a lawful business restructuring, subject to applicable safeguards
We do not authorize third parties to use information entrusted to them for purposes unrelated to their permitted services.
6Payments and Financial Information
FREEBID does not currently process vehicle purchase, sale, or rental payments through the platform.
Users arrange payments directly with each other or with the relevant rental provider.
FREEBID is not responsible for payment information independently disclosed to another marketplace participant or an external payment service.
We may retain transaction-related information that users voluntarily provide in support enquiries, complaints, or disputes, where necessary and lawful.
7Data Security
We aim to maintain reasonable technical and organizational safeguards appropriate to the information processed and the risks involved.
However, no website, electronic transmission, or storage system can be guaranteed completely secure.
Users should protect their account credentials, avoid sharing verification codes, and report suspected unauthorized account access promptly.
8Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected, including account operation, legal compliance, security, dispute resolution, and other lawful requirements.
Different categories of information may have different retention periods.
9Your Privacy Rights and Choices
Subject to applicable law, users may have rights to:
- Request information about their personal data and its processing
- Access or correct eligible personal information
- Request erasure of eligible information
- Withdraw consent where processing relies on consent
- Raise concerns about the handling of their personal information
- Use available grievance or complaint mechanisms
- Exercise other rights provided under applicable law
Requests may be sent to support@freebid.com.
We may need to verify the identity of a requester and may retain information where legally required or otherwise permitted.
10Account Deletion
Users may request deletion of their accounts and eligible personal information through the available account controls or by contacting support.
Deletion may be subject to legal retention obligations, security requirements, unresolved disputes, and technical backup retention procedures.
11Children's Privacy
FREEBID is intended for users who meet the eligibility requirements stated in our Terms of Service.
We do not intend to knowingly process children's personal data in a manner inconsistent with applicable law.
If we learn that personal data has been collected in violation of applicable requirements, we will take appropriate action.
12International Data Processing
Some technology providers may process information outside India.
Where personal data is transferred internationally, we will apply applicable legal requirements and appropriate safeguards.
13Third-Party Websites and Services
FREEBID may contain links to third-party websites, payment providers, or other external services. Those services operate under their own terms and privacy policies. Users should review them before sharing personal information.
14Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable law. The latest version will be published on this page with its updated effective date. Additional notice or consent will be provided where required.